How to Purchase Tickets
Please note: We do not currently offer in-person sales on non-show days.
Online:
Tickets may be purchased online through our official ticketing partner www.ticketmaster.com
Payment by MasterCard, Visa, American Express or Discover
Tickets purchased through www.ticketmaster.com are subject to convenience and processing fees.
Phone sales:
Due to the Thanksgiving Holiday our call center will not be open on Thursday, November 28 and Friday, November 29 so that all of our staff may spend time with family and friends.
Box Office phone lines are open Tuesday through Friday 10am-4pm. Hours are subject to change. Our phone number is 916-808-5181.
In-person sales:
Please note: We do not currently offer in-person sales on non-show days.
Box office windows open for in-person sales and will call 2 hours prior to curtain at their respective venue: SAFE Credit Union Performing Arts Center or the Memorial Auditorium. We may occasionally open the box office earlier than 2 hours to allow for advanced show purchases. Call 916-808-5181 for the most up to date information.
Box Office Hours (Phones Only, no in person sales)
Saturday – Monday: Closed
Tuesday – Friday: 10:00 am – 4:00 pm
*These hours are for the call center only. The Box Office opens 2 hours prior to performances for walk-up services.
⚠️ If you've purchased tickets through an unauthorized⚠️
AUTHORIZED SELLERS ONLY:
• SAFE Credit Union Performing Arts District Box Office
• Ticketmaster.com (official website only)
IMMEDIATE STEPS IF YOU HAVE UNAUTHORIZED TICKETS:
1. Try reaching the reseller you purchased from:
- Box Office Ticket Sales (800) 513-7540
- Cheap Tickets (877) 444-7939
- EventBrite (855) 326-9945
- Game Time (888) 355-0132
- Seat Geek (888) 506-4101
- StubHub (866) 788-2482
- Ticket Center (888) 730-7192
- Ticketfaster (866) 459-9233
- Tickets Now (800) 927-2770
- Ticketsmarter (888) 222-3651
- Vivid Seats (866) 848-8499
2. Contact our Box Office: 916-808-5181 for guidance
IMPORTANT WARNINGS:
- Unauthorized tickets may be invalid or duplicate
- Third-party purchases cannot be validated by our venue
- Tickets purchased above face value may be revoked without refund
- The Box Office has no way to guarantee the validity of tickets purchased from third party ticket brokers; thus, we cannot guarantee admittance to an event
- We cannot contact you with information regarding time changes, show cancellations, or other information.
FOR ASSISTANCE:
- Ticketmaster (800) 653-8000
- SAFE Credit Union Performing Arts District Box Office 916.808.5181
PROTECT YOURSELF FOR FUTURE PURCHASES:
• Box Office Direct: 916-808-5181 (Tuesday-Friday 10:00 AM - 4:00 PM)
• Email: sccbotickets@cityofsacramento.org
• Official Website: Ticketmaster.com