Skip to Content
Header

Box Office

Image of someone holding 2 tickets

How to Purchase Tickets

Please note: We do not currently offer in-person sales on non-show days.

 

Online:

  • Tickets may be purchased online through our official ticketing partner www.ticketmaster.com
  • Payment by MasterCard, Visa, American Express or Discover.
  • Online purchases are subject to convenience and processing fees.

 

By Phone:

  • Call 916-808-5181
  • Open Tuesday–Friday, 10:00 AM – 4:00 PM (hours subject to change).

 

In-person sales:

  • No in-person sales on non-show days.
  • Box office windows open 2 hours prior to curtain at the respective venue:
    •  SAFE Credit Union Performing Arts Center
    •  Sacramento Memorial Auditorium
  • Occasionally open earlier for advanced show purchases. Call 916-808-5181 for the most up-to-date hours.

 

Box Office Hours (Phones Only)

  • Saturday – Monday:    Closed
  • Tuesday – Friday:    10:00 am – 4:00 pm
  • Walk-up service is available 2 hours prior to performances.

 

Age Policy

Age requirements vary by event. Please call the Box Office at 916-808-5181 for details before purchasing tickets.

 

Refunds & Exchanges

  • All ticket sales are final. No refunds, cancellations, or exchanges.
  • In the rare event of a show cancellation or reschedule, refunds or exchanges will be handled according to the promoter’s policy.

 

Authorized Ticket Sellers

  •  SAFE Credit Union Performing Arts District Box Office
  • Ticketmaster.com (official website only)

⚠️ Tickets purchased from unauthorized sources may be invalid, duplicated, or priced above face value. The venue cannot guarantee admittance or notify you of event changes if you purchased through third-party resellers.

 

If You Already Purchased Through an Unauthorized Seller:

1.  Contact the reseller directly:

  • Box Office Ticket Sales (800) 513-7540
  • Cheap Tickets (877) 444-7939
  • EventBrite (855) 326-9945
  • Game Time (888) 355-0132
  • Seat Geek (888) 506-4101
  • StubHub (866) 788-2482
  • Ticket Center (888) 730-7192
  • Ticketfaster (866) 459-9233
  • Tickets Now (800) 927-2770
  • Ticketsmarter (888) 222-3651
  • Vivid Seats (866) 848-8499

2. Contact our Box Office for guidance

  • 916-808-5181

 

IMPORTANT WARNINGS:

  • Unauthorized tickets may be invalid or duplicate.
  • The Box Office cannot verify or guarantee third-party tickets.
  • Tickets purchased above face value may be revoked without refund.
  • We cannot contact you regarding event changes or cancellations if tickets are purchased outside official channels.

 

Accessibility Services:

We are committed to making our venues accessible for all patrons.

  • ADA seating is available for all events. Please request accessible seating when purchasing tickets.
  • Assisted listening devices are available at the venue free of charge (subject to availability).
  • For questions about accessibility services, call 916-808-5181 in advance of your visit.

 

Additional Venue Information:

Security & Entry

  • All patrons are subject to security screening, including bag checks.
  • Prohibited items include outside food and beverages, weapons, large bags, and recording equipment.

Parking

  • Nearby parking is available through reserve.sacpark.org. Advance reservations are strongly encouraged.

Contact Us

 

FOR ASSISTANCE:

  • Ticketmaster (800) 653-8000
  • SAFE Credit Union Performing Arts District Box Office 916.808.5181

 

PROTECT YOURSELF FOR FUTURE PURCHASES:

• Box Office Direct: 916-808-5181 (Tuesday-Friday 10:00 AM - 4:00 PM)

• Email: sccbotickets@cityofsacramento.org

• Official Website: Ticketmaster.com

 

Footer